Returns & Exchanges
We want you to love your Feners pieces, but if the fit isn't perfect, you can return or exchange items within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-10 business days.